F.A.Qs
Here are some frequently asked questions. If you have a question that isn't
answered here, feel free to Contact Us.
THE BOOMERS STORE PARTNERS WITH GLOBAL MERCHANTS AND JEWELRY ARTISANS, AROUND THE WORLD, TO PROVIDE YOU THE BEST PRODUCTS AND PRICES IN ORDER TO GIVE YOU A UNIQUE GLOBAL SHOPPING EXPERIENCE.
This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. Unfortunately our global suppliers sometimes cannot provide tracking numbers but we can provide a copy of the shipping label and do offer a 100% satisfaction guarantee. In most cases where we can, tracking numbers will be forwarded to you.
Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive for Jewelry, Paintings, Household Products and Others.
Apparel, Mugs, some other Jewelry printed and shipped from the US, takes 7 to 14 days.
Please do not panic if it does not show up immediately, it's on its way :)
Q: Can I Get Refund On Free + Shipping Offers?
Note: On Free Offers/Giveaways - Any "Free + Shipping" offers must be cancelled within 24 hours of your order. Free items are non-refundable once shipped. Remember, the items are FREE/ Giveaways, what you cover is Shipping and we do not refund shipping if it is NOT CANCELLED within 24 hours of your order.
Q: For Other Returns?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please contact us before returning.
Payments:
What kind of payment do you accept?
We accept all major credit cards via Stripe and PayPal
Shipping:
How much is shipping?
Shipping for most products inside the contiguous U.S.A. is $4.97 This might
change depending on the product ordered, the total weight, the season and where you
live.
Do you ship internationally?
Yes! Shipping rates are charged accordingly, of course.
How long does it take for an order to arrive?
This depends on what you order. Most of our products are created on
demand and we ship within One to Two weeks of your ordering, for items printed here in the U.S. and 3 to 5 weeks for products from overseas.
Extremely popular designs might cause a Three to Four week delay in printing however this is extremely rare.
Once shipped, your order will usually arrive to you within a few days. In
most cases you will receive a tracking number to track your order.
I ordered multiple items but haven't gotten all of them. What's going
on?
We print our items on demand and have many products that aren't stocked
in house. Sometimes your orders will come from different locations, so you
may receive one item before the next. They're all coming!
What is your return policy?
As each order is custom and printed on demand, we do not accept returns unless there is a defect with the product. In the rare event that an order is shipped with a defect, we will offer a replacement if the defect is reported within 30 days.
If there is a defect and the customer does not want a replacement, a refund will be provided. We do not accept returns or replacements in the case where the customer needs a smaller or larger size.
Thank you. Feel free to contact us if you have other questions.